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Services

All client related information when using the Internet is handled in secure 128-bit SSL encryption.

We require all our employees to sign a confidentiality and non-disclosure agreement.

We maintain up-to-date contractual agreements with all business parties.

We have instituted security measures to protect the security and integrity of protected information according to HIPPA guidelines.

Protrans has administrative procedures in place to guard data integrity, patient confidentiality, and document availability. (Information Access Control and Access Authorization).

Protrans is committed to using only United States based medical transcriptionists and support staff.

To prevent unauthorized use, security devices are employed to prevent theft and/or vandalism of any information stored on our systems.

Technical evaluations are performed on a routine basis to make sure all systems meet or exceed specified security requirements.

All persons, administrators and transcriptionists, who have access to any sensitive information, patient records, or voice files, etc., have the appropriate clearances and have signed confidentiality agreements.

We have provided privacy, security, and confidentiality awareness training to our entire workforce. Our compliance decisions are based on sound business practices and meet and exceed HIPPA.

Protrans provides state-of-the-art dictation and transcription technology and flexible solutions to its valued clients. We offer customized dictation capture and transcription delivery methods to suit your needs.

Types of Transcription:

  • Medical
  • Radiological
  • Legal
  • Professional / Business
  • Recorded Meetings and Seminars

ADDITIONAL SERVICES:

  • Electronic Medical Record Archiving - Protrans offers a monthly archiving clerical service of your transcribed reports. Protrans will convert each daily completed file into an individual file for each patient report and transfer them to a CD-ROM at the end of each month. This CD-ROM will include an indexed file of all reports for the month for cross referencing. Monthly fee will apply.
  • Curriculum vitae – We offer a curriculum vitae storage and update service. After the initial setup fee for creating your curriculum vitae, you can use our dictation system to call in any editing changes to your CV and have the CV emailed or faxed anywhere in the world for a small administration fee.
  • Dictation templates – Our talented staff can create standard templates from your repetitive dictation. These templates can be used by the dictator to bypass sections of repetitive text thus saving time for the dictator.
  • Resume service – We can create a professional looking resume for you using your personal and professional information. Various formats are available.

In addition to our standard dictation and transcription options and services as above, our I.S. staff is capable of interfacing or networking with your existing infrastructure to provide internal system transcription.

BUSINESS ADVANTAGES:

EXCELLENT QUALITY

  • Quality Assurance Program
  • Current medical reference materials used
  • Spellcheck Software Program
  • Use of State-of-The-Art Technology

FLEXIBLE DICTATION AND TRANSCRIPTION DELIVERY OPTIONS

  • Toll Free (800) or Local Telephone Number: Easily accessible – 24 hours a day, 7 days a week
  • Digital Hand Held Recorders: For physicians who enjoy the flexibility of being able to dictate on the go!
  • Completed file available via secure email or password protected access to our encrypted FTP network site.

RAPID TURNAROUND

  • Completed file available as soon as it is completed
  • Standard turnaround time 12 to 24 hours
  • Customized turnaround time of as little as 2 hours
  • STAT reports delivered in less than two hours

SIGNIFICANT COST SAVINGS

  • Value Added Services
  • Competitive Pricing
  • Pay only for characters typed
  • No employee salary and benefit expenses

SECURE AND CONFIDENTIAL

  • HIPPA Compliant
  • Storage of files on highly secure network drives
  • Password Protection
  • Non-disclosure agreement signed by all employees
  • Audit Trail of Access to Individually Identifiable Data
  • 24/7 monitoring and redundant back-ups

 

 

 

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